Privacy Policy
Last updated: December 2025
Introduction
Rentizens (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered renter profile service.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number
- Financial Information: Income verification data, employment information (through secure third-party connections)
- Rental History: Previous addresses, landlord references
- Identity Verification: Government ID for verification purposes
Information Collected Automatically
- Usage Data: How you interact with our service
- Device Information: Browser type, IP address, device identifiers
- Analytics Data: Page views, feature usage (through PostHog)
How We Use Your Information
We use your information to:
- Create and maintain your verified renter profile
- Verify your income, credit, and rental history
- Share your profile with landlords you authorize
- Improve our services and user experience
- Communicate with you about your account
Data Security
We implement bank-level security measures including:
- 256-bit SSL encryption for all data transmission
- SOC 2 Type II compliance
- Regular security audits
- Secure data centers with physical and digital protections
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Control what information landlords can see
- Opt out of marketing communications
Data Sharing
We only share your data:
- With landlords and agents you explicitly authorize
- With service providers who help us operate (under strict confidentiality)
- When required by law
We never sell your personal information.
Contact Us
Questions about this Privacy Policy? Contact us at:
- Email: [email protected]
- Address: Austin, TX
Changes to This Policy
We may update this Privacy Policy periodically. We’ll notify you of significant changes via email or through our service.